Audience

University First Response Officers (UFRO's) and Supervisors who may be required to support students with mental health and wellbeing needs.

Aims

To provide practical guidance to support student wellbeing and manage first-line response where there is poor mental health or wellbeing.

Objectives

By the end of this module, the learner will be able to: Explain how to manage first-line response and approach a conversation with students who are experiencing mental distress. Discuss ways of supporting students who are experiencing suicidal thoughts. Demonstrate an understanding of the boundaries within the university First Response Officer role. Summarise other support services that students can be referred to.

Duration

Allow yourself 6-7 hours to complete the e-learning package. This will allow you time to go through the learning activities with sufficient depth. In addition, you should allow yourself sufficient time to read your university policy documents and any other additional reading.

Course curriculum

  • 1

    Helping students with mental health difficulties

    • Helping students with mental health difficulties
  • 2

    Context of mental health distress

    • Context of mental health distress

    • Lesson 2 Test
  • 3

    Your role as a supporter - UFRO

    • Your role as a supporter - UFRO

    • Lesson 3 Test
  • 4

    Effective communication

    • Effective communication

    • Lesson 4 Test
  • 5

    Approaching conversations with students who are distressed

    • Approaching conversations with students who are distressed

    • Lessons 5 - Quick Quiz
  • 6

    Helping students who may not be ready for help

    • Helping students who may not be ready for help

    • Lesson 6 - Quick Quiz
  • 7

    Post incident

    • Post incident

    • Lesson 7 Test

    • End of module test

Instructor(s)

Senior Instructor

Dr Anne Llewellyn

Wellbeing specialist: Dr Anne Llewellyn’s (EdD) doctorate analysed the use of online immersive learning spaces to enhance professional skills development. As Deputy Director, Student and Library Services she had responsibility for learning skills development, student disability and mental health services at Teesside University until 2020. Anne has co-authored a number of textbooks in health and social care and social work.